Operations and systems that make your business feel under control again.
I help founder-led businesses move from chaos to clarity by building operations, systems, and reporting that actually work—without the overwhelm.
Fast clarity, practical execution
No bloated discovery phases. We identify the real problems and start solving them—fast.
Operations strategy
Process optimization
Tech stack setup
Team workflows
Reporting dashboards
Built for
Founder-led businesses ready to scale • Service-based teams outgrowing their systems • Companies with 5–20 team members
What I help with
The behind-the-scenes work that stabilizes your business — without dragging things out.
Operations that actually run
Clarity, ownership, and systems that don’t rely on you
I step in to untangle what’s broken, define clear ownership, and build operating systems your team can actually follow — so you’re no longer the default problem-solver.
• Core process cleanup & documentation
• SOPs that match how your business really runs
• Role clarity & responsibility mapping
• Fixing operational bottlenecks (fast)
Tech that supports the team
Right tools. Clean setup. No overengineering.
If your systems feel bloated, disconnected, or half-used, I streamline what you already have before introducing anything new. The goal is function — not more software.
• Tech stack audit & consolidation
• CRM, workflow, and automation setup
• Clean handoffs between tools
• Systems your team will actually use
Reporting you can read in 5 minutes
Visibility without spreadsheets or guesswork
I build simple reporting that shows what matters — what’s working, what’s stuck, and where to focus — without weekly data scavenger hunts.
• Executive-level dashboards
• Clear KPIs tied to real outcomes
• Weekly/monthly visibility without micromanaging
• Decisions backed by numbers, not noise
If any of this feels familiar...
You're not alone. These are the exact problems I help solve.
✔ You're the only one who knows how things work
✔ Your team keeps asking "where do I find that?"
✔ You're running reports manually every week
✔ Tech tools aren't talking to each other
✔ You can't see the full picture without digging
✔ Growth feels like it's adding more chaos than revenue
Simple process
No lengthy discovery phases. We move fast.
01
Quick call
We talk about what's not working and where you want to be. 30 minutes, tops.
02
Assessment + priorities
I audit what you've got, prioritize the highest-impact fixes, and send you a clear plan.
03
Implementation
We get to work. I build, you approve. Clean handoffs, clear timelines, ongoing support.
Ways to work together
Choose the level of support that fits your needs
Most Popular
Fractional COO
Monthly
$5,000/month
Ongoing operational leadership. Strategy, execution, and team support—without the full-time hire.
Monthly retainer
Strategic planning
Team workflows
Tech stack management
Regular reporting
Ops Systems Sprint
4 weeks
$3,500
Focused project to build or fix a specific operational system—fast.
Process documentation
Workflow optimization
Tool implementation
Team training
Handoff support
Tech Stack Audit
2 weeks
$2,500
A full review of your current tools with recommendations for what to keep, cut, or connect.
Current state analysis
Integration opportunities
Cost optimization
Roadmap + priorities
Implementation guide
Hi, I’m Erica
Hello!Fractional COO & Systems Strategist
I've spent over a decade helping founder-led businesses go from "constantly firefighting" to "actually running smoothly."
My approach is simple: identify what's broken, fix it fast, and hand you systems that don't need constant babysitting. No fluff, no lengthy discovery phases—just practical solutions that work.
Whether you need ongoing operational leadership or a focused sprint to solve a specific problem, I'll help you build the infrastructure your business needs to scale without the chaos.
Ready to get your operations under control?
Let's talk about what's not working and how to fix it. Book a 30-minute discovery call—no pressure, just clarity.